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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Laurah Shealy

Laurah Shealy

March 22, 2026

5  out of  5
rating by Laurah Shealy
"This insurance agency has my back when it comes to service and coverage."
We responded:
"Thank you so much for your kind words Laurah! Your trust means the world to us! We appreciate the 5-star review! "
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Alexis Baker

March 21, 2026

5  out of  5
rating by Alexis Baker
"Have had a fantastic experience thus far with this office. They’re always there when I need and I appreciate the work they do."
We responded:
"Thank you so much Alexis!! We appreciate your nice comments & your 5-star review! "
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Doug

March 20, 2026

5  out of  5
rating by Doug
"Long term customer: Team Brock continues to be very diligent in following up on our concerns and managing options for our insurance needs."
We responded:
"Thanks Doug! We appreciate the 5-star review and your nice comments!! We especially appreciate your loyalty! "
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Mofeed Abdulrahman

March 17, 2026

5  out of  5
rating by Mofeed Abdulrahman
"Good cooperation and interaction"
We responded:
"Thanks for your kind words & your 5-star review! "
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Seleta Woodberry

March 16, 2026

5  out of  5
rating by Seleta Woodberry
"Great Customer Service! Megan answered all my questions and made sure to stay in contact with me until everything was finalized."
We responded:
"Thank you so much for your kind words & the 5-star review! We appreciate you! "
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Christopher

March 13, 2026

5  out of  5
rating by Christopher
"Friendly and happy to help! Love this agency and their staff!"
We responded:
"Thanks so much!! We appreciate you & your 5-star review!! "
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Stephanie James

March 10, 2026

5  out of  5
rating by Stephanie James
"My family has been riding with this company for over 50 years."
We responded:
"We appreciate you!! Thanks for the 5 star review too!! "
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Novetta Murphy

March 9, 2026

5  out of  5
rating by Novetta Murphy
"I was a State Farm customer a few years ago, and now I’m back because of the great service I received. Megan is wonderful to work with, and Terri, the owner, is very knowledgeable and takes the time to make sure you have the coverage you need."
We responded:
"Thank you so much for your kind words and the 5-star review! We appreciate you & the opportunity to serve you! "
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Dylan

March 6, 2026

5  out of  5
rating by Dylan
"They are amazing"
We responded:
"Thanks for your comment and your 5-star review!! "
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Stan J Hollis

March 4, 2026

5  out of  5
rating by Stan J Hollis
"Courteous, friendly and accommodating customer service makes for Five Star rating."
We responded:
"So happy that you appreciate our service! Thanks for the 5-star review too!"
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R Senn

March 4, 2026

5  out of  5
rating by R Senn
"I called Terri Brock’s office with a request for insurance on a new camper. I was at the RV dealership at the time. My call was answered, I gave my name one time and they were on top of it. They took care of me and send the documents I needed. I was very pleased with Terri Brock’s State Farm office."
We responded:
"We appreciate the opportunity to serve you!! Thanks for the 5-star review too! "
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R. Shubert

March 3, 2026

5  out of  5
rating by R. Shubert
"I have been with Terri Brock State Farm for years and they have always done right by me. Nicole is my go to, and I couldn't be happier with her attentiveness and how knowledgeable she is about everything from home and auto to life insurance. I sincerely recommend her and this branch for whatever insurance needs you may have."
We responded:
"Thank you so much for such a wonderful 5-star review! Nicole is a valuable asset to our team and we appreciate you recognizing her expertise! Thank you for allowing us to serve you! "
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Karen Alexander

February 23, 2026

5  out of  5
rating by Karen Alexander
"Knowledgeable regarding a refund check I recieved."
We responded:
"Thank you Karen for taking the time to express your experience and give us a 5 star review!! We appreciate the opportunity to serve you! "
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Peter Kochanski

February 21, 2026

5  out of  5
rating by Peter Kochanski
"I’ve worked with multiple employees of Terri Brock’s State Farm office including Megan Ballance and Nicole Farr. These women and everyone else I have talked with have always been very helpful and transparent. Yes - they’re working to earn a living, but they also value making their clients feel comfortable and secure in the decisions they make. This shows in how they talk with you and all the details they present. I would recommend Terri Brock’s State Farm office and their great team!"
We responded:
"Hi Peter, Thanks for choosing us and leaving such a great review! It is truly touching to know you think so highly of our team! Our goal will always be to provide the best experience and we love knowing yours was no different. We look forward to seeing you again soon."
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John Hanson

February 19, 2026

5  out of  5
rating by John Hanson
"The agent and agency were very helpful in responding to our needs. Agent understood our request and attitude and responded accordingly."
We responded:
"Thank you so much for the 5-star review! We truly appreciate your kind words and the opportunity to serve you! "
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Abigail Peck

February 17, 2026

5  out of  5
rating by Abigail Peck
"Megan was so helpful! She was both knowledgable and friendly which put me at ease. I was a bit nervous because I wasn’t sure how it would go but she made everything so easy and quick."
We responded:
"So happy to hear Abigail! Thanks for the 5-star review!! We appreciate you too! "
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Randy Swaim

February 10, 2026

5  out of  5
rating by Randy Swaim
"I was getting a quote on insurance and Megan was very helpful and made sure I was getting the best insurance coverage that fit our household. She was able to suggest safety items that would help my rates even more. She was able to save me nearly $1200 a year! Thank you Ms Megan!!!"
We responded:
"Thank you Randy! Megan is a valued team member & I appreciate you recognizing her! We appreciate you and the opportunity to serve you! "
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Ty'Arra Canty

February 10, 2026

5  out of  5
rating by Ty'Arra Canty
"Megan was AMAZING she was charming, informative, understanding and very adaptable, I was actually nervous about switching insurance but she's been the best by far."
We responded:
"Thanks so much Ty’Arra for the 5-star review!! Thankful that Megan is on our team! We appreciate you recognizing her! Thanks for allowing us to serve you! "
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Beverly Wright

January 29, 2026

5  out of  5
rating by Beverly Wright
"I’ve had positive experiences and they seem like their rates were very reasonable - Thank you, Terri Brock"
We responded:
"Thank you Beverly!! We appreciate you and your 5-star review! "
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Suzi Sale

January 28, 2026

5  out of  5
rating by Suzi Sale
"Great people Been with them for years very happily. the are very polite, and knowledge."
We responded:
"Thank you so much Suzy!! We appreciate you!! "
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Jonnie Jones

January 21, 2026

5  out of  5
rating by Jonnie Jones
"Quick amd courteous service"
We responded:
"Thanks Jonnie! We appreciate you!! "
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Sutton Peck

January 20, 2026

5  out of  5
rating by Sutton Peck
"Wonderful staff who are very supportive and helpful! Made this process so smooth for me and wouldn't recommend anywhere else besides here!"
We responded:
"Thank you so much, Sutton, for your 5 start review!! We appreciate you!"
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Grace Morgan

January 19, 2026

5  out of  5
rating by Grace Morgan
"Everyone that I talk to at Terri Brock State Farm has been so helpful! I have been with this agency for years and I have no complaints! I mostly work with Nicole and Christine and they are always willing to answer my (many) questions and get me the best policies at a reasonable price."
We responded:
"We appreciate you so much Grace!! Thanks for your 5 star review and for allowing us to serve you! "
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lindsay holt

January 15, 2026

5  out of  5
rating by lindsay holt
"Highly recommend Terri Brock, insurance agent. I've worked with multiple staff in this office and all have been very informative, professional and responsive, especially Christina. They assist me with making the smartest, most cost effective decisions about any policy changes I've had that still meet my coverage needs."
We responded:
"Thanks so much Lindsay! We really appreciate your comments and your 5 star review!! Thank you! "
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Marquis Newell

January 9, 2026

5  out of  5
rating by Marquis Newell
"Nicole was very sweet and engaged in ensuring that all my needs were attended to and taken care of. State Farm has been very good at making sure i have everything i need and i am so glad to be with them. Nicole deserves a raise so please give her one. Thank you State Farm"
We responded:
"Wow! Thanks Marquis! Thanks for recognizing our awesome team member, Nicole! She has been a valued member of our team for many years! We appreciate you! "